Legal

Terms of service

Effective 25 September 2026

Business details

Ulavad Consulting CommV, enterprise and VAT number BE 1026.641.268, registered at Ruggeveldlaan 810 box 202, 2100 Antwerp, Belgium. Contact through the website contact form.

Scope and agreement

This website presents software consulting and 3D-printing services. Sending an enquiry does not place an order. A contract begins only when both parties accept a written quote or agreement describing the work, price, delivery method, and timing. That written agreement takes priority if it differs from these terms.

Private library and analytics

AssetPicker model links may be shared, but viewing a model requires an invited account with access to that model. A shared link does not grant access to the underlying archive or place an order. Optional site and library analytics are described in the Privacy notice; use Privacy settings to manage your consent.

Prices and VAT

Consumer quotes include VAT and all mandatory charges known at the time of quoting. Delivery and optional work are itemised before acceptance. Business quotes state the applicable VAT treatment explicitly. No price is fixed until a written quote is accepted.

3D-printing commissions

Printed colour, texture, tolerances, support marks, and layer lines can vary within the agreed specification. The customer must have the right to reproduce any model or reference they provide. Ulavad may refuse work that appears to infringe intellectual-property rights or applicable law.

Changes, timing, and cancellation

Requested changes may affect price and timing and require written agreement. Estimated timelines start after the scope, files, and any agreed payment are received. Any statutory withdrawal right and any exception for personalised or made-to-order goods will be explained before the contract is accepted.

Delivery and inspection

Delivery or collection terms are stated in the quote. Please report transit damage or an apparent mismatch with the agreed specification promptly, with photographs where useful, so a practical remedy can be arranged.

Consumer rights and guarantee

Mandatory consumer rights remain fully applicable. New consumer goods benefit from the statutory two-year legal guarantee for lack of conformity. Depending on what is possible and proportionate, remedies may include repair, replacement, price reduction, or reimbursement as required by law.

Liability and disputes

Neither these terms nor a quote excludes liability or rights that cannot legally be excluded. Belgian law applies, without removing mandatory protections available to consumers. Please contact Ulavad first so a complaint can be handled directly; consumers may also contact the Belgian Consumer Mediation Service.